Privacy Policy

Last updated: 6 May 2025

Endeavour Africa Ltd (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.endeavourafrica.com) or use our products and services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We collect personal and non-personal information through the following means:

a) Information You Provide to Us

  • Name, email address, phone number, and company name

  • Billing and payment information (if applicable)

  • Any data submitted through forms on our website (e.g., contact form, demo requests)

b) Automatically Collected Information

When you visit our website, we may collect:

  • IP address and device information

  • Browser type and operating system

  • Pages viewed and time spent on the site

  • Cookies and tracking data (See Section 5 below)

  1. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and manage our software products and services

  • To respond to inquiries and provide customer support

  • To process payments and manage billing

  • To send important updates, newsletters, or promotional content (only if opted-in)

  • To improve our website, services, and user experience

  • To comply with legal obligations or resolve disputes

  1. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, hosting services)

  • Legal or regulatory authorities, if required by law

  • In the event of a merger, acquisition, or business restructuring

  1. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These may include:

  • Session cookies to maintain your login session

  • Analytics cookies to track website usage and performance

  • Preference cookies to remember your settings

You can modify your browser settings to decline cookies. However, this may affect your ability to use certain features of the website.

  1. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

  1. Your Data Protection Rights

Under Kenya’s Data Protection Act and other applicable regulations, you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to the processing of your data

  • Withdraw consent at any time

To exercise any of these rights, please contact us at: info@endeavourafrica.com

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

  1. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal data from minors.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Endeavour Africa Ltd
Email: info@endeavourafrica.com
Phone: +254 709970000
Website: www.endeavourafrica.com